Coaching in conflicts in projects
The complex dynamics of conflicts can easily develop to drastically reducing problemsolving skills and the ability to cooperate in project teams. Our psychologically trained consultants help to find new approaches and sometimes surprising solutions by moderating discussions and mediate in situations that have already escalated. Sometimes a balanced of interests can only be achieved with the assistance of external help.
Impartial consulting in processes
Efficient handling of conflicts can only work if the participating parties succeed in analysing the current reality more or less objectively and are still able to seperate the people from the problem and thus influence the course of the discussion in a constructive spirit.
Knowledge about typical courses and processes of conflicts as well as the mastery of advanced techniques of communication is needed to instigate necessary impulses for a positiv development of the conflict.
The needed objectivity can not be achieved if the parties are deeply involved emotionally.
Distorted perceptions, thoughts and emotions
Distorted perceptions, thoughts and emotions impede an effective and efficient solution in conflicts. External consulting in conflicting processes, moderation or mediation make it possible to influence perception, thought, emotions and behaviour of the participant parties in a way that common interests surface and solutions can be prepared and achieved.
In close contact with all the participant parties the "solutionspace" can be explored and widened and agreements in a balance of interests can be negotiated.
The system of conflict
To develop sustainable solutions an overview about the complete system of the conflicting situation is needed. An analysis of the complete system prepares the right (acceptable for all parties) interventions and solutions. Underlying emotions and former experiences hinder the parties involved to come up with creative propositions.
External consultants, possessing experience from very different conflicts, can contribute to an impartial approach to the conflict and help to find more and better suitable alternatives. For them it is much easier to structure the process and influence perceptions and emotions more objectively.