Making better decisions

There is a real art to making decisions in complex situations despite uncertainty. Managers need to know the most crucial errors that can occur in the decision-making process, as well as ways to improve the quality of their decisions

Target group: Managers who have to make important decisions under uncertainty

Goals: 
This workshop elucidates the various processes involved when human beings make decisions and shows ways and methods to improving your own decision-making process.

 Content/Topics

  • Typical decision problems for managers
  • "Normal" errors of judgment in decision-making situations
  • Intuition and complex decision-making process
  • Examples of errors of judgment in the real world: from Chernobyl to the wrong choice of candidate for a job
  • Decision-making in the case of simple (trivial) problems
  • Components of the decision-making space: making decisions in complex situations
  • Interests and changes in views of reality
  • Decision-making and power
  • Decision-making criteria in the management system
  • Procedures in the decision-making process
  • Techniques and behavior patterns that facilitate good decisions

Duration:   2 days

Approach:  Numerous real-world examples enable participants to identify typical errors of judgment. Exercises illustrate clearly that everyone is prone to such errors, and thus underline the necessity of careful decision-making. On the basis of typical decision-making scenarios for managers, participants practice techniques to improve the decision-making process. Finally, they apply the procedure to their own practical examples.